ABOUT US
We tell your truth
And get your voice heard
Toucan is a multi-talented team of storytellers. We’re strategic thinkers and creative doers, a diverse mix of left and right brains with big picture vision and an eye for the small stuff. Our projects unite the people that matter to you, building positive brand engagement and sparking cultural transformation.

What’s our story?
We’ve built Toucan around what we love doing most – creating and producing extraordinary content across film, events and communications. We are visual and experiential experts Lynn Chambers and Sally Nettleton, who started the Toucan journey almost 30 years ago. Today, our team creates outstanding content that delivers on your commercial goals.
With a background in writing, comedy and acting, we wanted to turn our talent for entertaining people into a sustainable business that could help companies, organisations and enterprising charities get their voices heard in the most authentic and imaginative way.
The stories we tap into and illuminate touch people on a pure, emotional level, creating space for change. Work with us and you’ll be collaborating with a wealth of talent; people who share the same curious mindset and boundless enthusiasm.
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Lynn Chambers
Founder & MD
Toucan’s owner and Commander-in-Chief is Lynn. With a CV that spans PR and marketing, professional singing and stand-up comedy, Lynn has spent the latter part of her career making films and managing shoots and events around the world. She heads up the agency, keeping a beady eye on quality and ensuring all our lovely clients are having the best time working with us.
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Sally Nettleton
Co-Founder & Director
With a background in theatre, directing, film production and stand-up comedy, Sally is a talented storyteller, director and producer. Always interested in the ways people can excel in their performance and communication, Sally has worked with a number of high profile clients to hone their presenting skills. She also created and runs the IP group training programme for the GSK IMPACT Awards.
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Meet the Toucan team.
We’re a group of business-focused creatives from the world of film, events, media, design, comedy and communications with one thing in common – we believe in the power of storytelling.
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Helen Kimmerling
Client Services Director
Helen is the conductor of the Toucan orchestra. As Client Services Director, executive strategist and sustainability lead, she keeps our story moving forward and ensures our projects are meticulously planned and seamlessly delivered. With a background in global projects and large scale events, years of experience in shaping budget strategy and a whole raft of skills in analysis and insight, Helen has the perfect blend of strategic and creative thinking to keep us all playing in harmony.
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Barry Castagnola
Creative Director
Barry has storytelling in his blood. He’s written, produced and directed everything from BBC documentaries, Radio 4 sitcoms and BAFTA-nominated short films to stand up comedy specials. Toucan’s creative director and executive producer, Barry conceptualises and provides content for a wide range of global brands. He creates the overall vision, writes the script and manages every aspect of the production.
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Mark Bannister
Operations and Production Director
Mark has over 20 years of experience in the events industry. Working both venue and agency side has given him well rounded experience with roles that include ExCeL London, Imagination, George P Johnson and, most recently, Identity. Mark’s agency experience includes 7 years at Imagination as Senior Production Manager followed by 9 years as Head of Technical Production for George P Johnson London where key roles included Project Director of Cisco Live 2019 leading the delivery team taking full responsibility for the client management and managing and reconciling a budget in excess of €20 million. Mark and his team delivered a flawless 5-day event in Barcelona attended by over 14,000 delegates. Most recently Mark led the highly successful Production and Operational delivery of COP26 in Glasgow. Mark is also a part of the faculty at Westminster University where he regularly lectures under and post graduate students in the Events and Tourism school. Clients worked for: IBM, Google (Developer and Cloud), SWIFT (Sibos), Cisco (Cisco Live EMEA), VMware, Zumba, Salesforce, Magento and Vodafone
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Tony Coppin
Executive Creative Director
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Rachel Hepburn
Marketing Director
Rachel is a keen marketeer with 20+ years of experience in directing brands to places that match the vision of a business. Responsible for Toucan’s marketing and communications strategy include branding and image, Rachel has a strong entrepreneurial spirit, always looking to push the boundaries of what’s possible. A reflective thinker and empathic leader, Rachel’s background of working client-side, within media and running her own event agency across a range of industry sectors means she brings a wealth of understanding into the agency.
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Natalie Tyson
Account Director
Natalie has over 15 years’ experience in the event industry across a variety of agencies and sectors including automotive, charity, finance, pharmaceutical and sport. A creative and committed Account Director with proven proficiency in all aspects of event management and brand communications, Natalie thrives on creating innovative and memorable experiences and bringing brands to life by keeping the individual at heart. Toucan loves Natalie’s exceptional project management skills, always delivering on brand, on budget, on time and above expectations. Natalie is proactive, likes to challenge the status quo and never settles for anything less than perfect. Her house is the tidiest we have ever seen.
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Joseph Charlton
Strategy & Project Consultant
Joseph is an energetic, strategic leader with a reputation for creating high-performing, cross-functional teams to deliver all aspects of a project. Joseph has been producing corporate B2B events for clients since 2014, with guest numbers ranging from 50-15,000 both nationally and internationally, and most recently producing global virtual/hybrid events. With a background working agency-side for multinational tech companies such as Google, Joseph keeps all stakeholders on track at every stage of the journey, from brainstorming and creative management through to production problem-solving.
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Anthony Arrowsmith
Account Director
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Esme Hall
Creative Writer
Words are Esme’s world. Published and recognised across a range of media including books, magazines, newspapers, advertising, corporate communications, photography, film and television, she is always searching out the best way to tell a story. With a successful career spanning everything wordy, from bestselling non-fiction to coaching, copywriting and public speaking, Esme helps us get under the skin of our stories so they can sing really, really loud!
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Lisa Clayton
Senior Project Manager
Lisa has over 20 years’ experience in the events industry as a consultant, event producer and head of events with a reputation for high standards, open communication and calm and decisive management. Lisa is equally at home leading aspects of large scale productions like Brighton and Hove Pride or public sporting events, running a creative production space or consulting on boutique brands and creative marketing. Lisa excels at relationship building and management and is a favourite with clients and internal teams alike. When she’s not at work she’s probably on the side of a rugby pitch, running on the downs or practising her relationship development skills on a very naughty puppy.
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Josh Alward
Senior Editor
Josh is a BAFTA-nominated filmmaker with a long-standing love of editing. He’s an exceptional storyteller with a keen eye for narrative and for building in beautiful footage to help show rather than tell. Adept at long or short form editing, he is also very experienced at handling sensitive storylines resulting in emotive and powerful edits that bring stories to life and have a powerful emotional impact on the viewer.
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George O’Regan
Senior Editor
George is an accomplished video editor with a wide range of films, documentaries and music videos under his belt. He has years of experience editing complex content, balancing critical information with emotive storytelling to create impactful films. His creativity and skill brings the source material to life in a way which ensures the films are always engaging and memorable.
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Owain Pennington
Director/Director of Photography
Owain is a versatile filmmaker and aerial cinematographer – as well as a camera operator, editor, and animator. With almost 20 years in the industry, Owain has worked across many different genres from advertising and broadcast to corporate, travel, and documentary. As a Director and Director of Photography, Owain crafts beautiful, emotive visual content and has a knack for finding the perfect shot, even in the most challenging of situations.
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Jamie Fulbrook
Director / Senior Producer
With a passion for immersive storytelling, Jamie revels in pushing the creative boundaries in films that engage, educate, and impact an international audience. From England, yet having visited over half of the world’s nations, you’ll find in his work compelling stories of social and environmental purpose, often layered with emotive undertones and the accompaniment of gripping, cinematic visuals. A self-professed ‘lighting obsessive’ and ‘tech nerd’, Jamie has garnered a reputation for crafting beautiful compositions, and employing his warm personality to dig beneath the surface of any story to get to the heart of the topic.
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Rob Abercrombie
Assistant Producer
On a fast moving film set, Rob’s expertise is in connecting the whole team, moving between key members and activities to facilitate a smoothly run shoot. An intelligent and highly-capable camera operator, Rob has a particular flair for crafting stories in the edit. He’s also meticulously organised and adept at handling production management.
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Amie Mckell
Senior Graphic Designer
Amie is a multi-skilled graphic and digital designer with over 12 years industry experience. She’s worked at some of the UK’s top creative agencies with brands such as DreamWorks, Adidas and Unilever. At Toucan, her creativity ensures the success of multiple PR, advertising and experiential event campaigns for our global corporate, consumer, sport and healthcare brands.
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Sarah Ampong
Project Director
Sarah is an event producer with over 10 years’ global experience in virtual, hybrid and live events and live venues across a range of projects, from huge events like Lady Gaga presents Love for Sale global fan zones to brand pop-ups, PR stunts and experiential activations for private, B2B and B2C clients. Specialising in creative strategy and implementation, event and technical production, people management and client servicing with experience across the UK, Europe and the US, Sarah is a voice of creativity and calm in the Toucan nest, where she has helped deliver some groundbreaking hybrid events and virtual platforms.
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Sally Goold
Executive PA
Sally is our multi-talented, multi-tasking secret weapon when it comes to keeping the Toucanistas on track. No request is too complex, no deadline too tight. Great at organising the entire team, juggling a multitude of projects and timelines and doing it all with her characteristic good humour, Sally’s a modern day Mary Poppins, without the carpet bag and with a hefty dose of scheduling wizardry. With a wealth of experience in high level executive roles, she’s expert in diary management, priority setting, international travel and team cohesion.
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Lisa Bretherick
Photographer
An incredible visual storyteller, Lisa has a talent for emotive and engaging images. While she has the likes of Bob Geldof, Kate Middleton and Paul McKenna on her CV, she thrives on connecting and capturing the uniqueness in each and every person she photographs no matter who they are or what they do. Lisa’s warm, easy-going approach soon puts people at ease and with an exceptional eye for composition and a gift for finding the beating heart of every story, her images are always compelling.
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You?
Want to have fun working on your next project? Hit our in-box and let’s start the ball rolling. Get in touch!
Things we’re proud of


Sustainability
Reducing our impact on climate change
At Toucan, we like to keep things real. That’s why rather than making empty promises about sustainability, we’ve put our money and our voices behind climate change experts Ecologi, who help fund impactful climate solutions for partners like us.
Take a look at our impact on carbon reduction and reforestation here.
As well as what we’re doing with Ecologi, we can help you calculate the ecological impact of each individual project and advise on the best way to offset the environmental footprint.