We have been very impressed with the quality of films, commitment to the project, ability to deal with sensitive issues and the way Toucan have worked with us to really understand the brief.

We thoroughly enjoyed working with the Toucan team. They were professional, brilliant and a pleasure to deal with.

Planning for this annual R&D awards event began in mid-pandemic lockdown and we found ourselves in unknown territory. We brought in Toucan to help us navigate very quickly into the virtual space.

Toucan worked with us to develop the concept and turn the entire experience into an engaging virtual event, whilst retaining credibility and stature for attendees and award-winners alike. The result was a resounding success.

Toucan has been an integral part of the GSK IMPACT Awards programme since 2011 and have played a key role in the development of the scheme. They produce empathic, moving and engaging films that connect with audiences, taking pride in rising to challenges, even when the subject matter could be controversial or sensitive.

Their approach is always warm, friendly, inclusive and professional, with an attention to detail which is second to none. I would have no hesitation in recommending Toucan to other potential partners and am delighted that they are now a preferred supplier for GSK.

I’m amazed at the extent to which you and the team ‘got’ us in such a short time and how you conveyed that in such a short film. Everyone who has seen it (staff, volunteers and trustees) really loves it. We were having a conversation today in the drop-in how, despite many charities changing ways of working permanently due to the pandemic, we want to go back to exactly as we were when you made the film – it will be a totem for us.

Toucan has been a fantastic agency to partner with. Their contribution to developing our strategy to find creative solutions to our communications brief has resulted in an outstanding and hugely successful campaign.

Crafting stories that really allow our brilliant people’s voices to be heard has been a work of art; from written stories to emotional thought-provoking short film pieces. I’ve enjoyed every moment and can’t wait to see how the campaign will evolve moving forward.